The Software Support Agreement provided by Computer Aided Business Systems Limited satisfies the operator's demand for comprehensive technical support on your software programs.

A software support contract is essential to ensure full utilisation of your computer system, thereby guaranteeing minimal interruptions to the working day.

Our programmes puts you directly through to our support team who are available to answer your queries. All incoming fault calls are logged, and if an immediate solution cannot be given to your problem, your call will be returned, or, if necessary, an appointment made to come on-site to help resolve the problem.

If you do not have a telephone support contract with Computer Aided Business Systems Limited, and purchased your Autodesk (or other) application from us and wish to receive product support, then please email your enquiry to technical@cabs-cad.com  

A hardware support contract not only provides assistance when computer components fail but also provides the added benefit of software reconfiguration and installation. For example, if a hard disk is replaced we will visit your site and reload the operating system and applications.

If a component has failed and can be replaced simply, for example a keyboard failure, we will deliver a replacement part by next day courier.